We always do our utmost to provide the very best service and products for our clients. However, on rare occasions, we recognize there may be times where our clients may not be entirely satisfied. To ensure we put things right immediatly, please read our complaints procedure below, and rest assured, we will respond promptly and ensure complete satisfaction.It is our aim to support our client expectations.
In the unlikely event there is anything you are not completely satisfied with, please contact us straight away in order that we can rectify any errors as soon as possible. You may call us on 01707 645069, write to us at The English Garden Company Ltd, The Meadows, off Blanche Lane, South Mimms, Herts. EN6 3PB, or email firstname.lastname@example.org within 7 days of the works being completed.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use a Dispute Resolution Ombudsman for dispute resolution.